The calm tones he hears are comforting, honestly; enough for Alex to move back and place a hand on Neil's cheek to kiss him.

He smiles, then kisses his nose as well, before straightening. "Still, give me a sec. We don't want your body too stressed out dealing with pain."

This reminds him that he owes this kid another apology. First, though-- He moves to the bags, nodding at both children.